Customer Testimonials
Great staff in the parts department, and fair prices.
Mina D. was great! She took her time with us and made our decision easy. Very happy with our truck! Also they don't ignore you once a sale is made. The customer service and support continues to be excellent even after the sale. N. Klan and D. Wain
Such great care for our family here. 👌🏽
All staff go out of their way to serve you!
Probably the best dealership I have been to for service. Came here for a vehicle safety for an out of province car. Their quote was very fair and honest. Had a pleasant conversation with the Captain (Peter). Based on this experience alone I would buy and service my car here if I had statues in Steinbach.
Great customer service and very kinda hearted people and always willing to help as best they can
Very happy with the service at Fairway Ford! The cost of an oil change is the most reasonable price anywhere. The customer service is wonderful! The only place I'll be taking my truck.
"Mixed experience at Fairway Ford. While I'm disappointed that they weren't prepared to handle my recall repairs when I arrived for my scheduled appointment that I made a month in advance, I do want to acknowledge the good service I received in other areas. They did a great job with my oil change and tire service, and I appreciated that they cleaned my truck - that was a nice touch. However, I hope they can improve their recall service scheduling and preparation in the future. The attention to detail on maintenance was good, but following through on ... Read More Google - Nov 8, 2024
I drove to Steinbach Fairway Ford to observe a Ford Maverick Hybrid that apparently was the last in the Province for 2024. I met with Marc Fontaine who had the vehicle ready for our test drive which we did. l was impressed with Mark as he was straightforward with any questions I had. I was trading in a used SUV and received a reasonable amount. The following day I returned and the vehicle was ready to go after all the paperwork which was quickly completed. Marc sat with me and explained all the nuances and how to accomplish just about everything. ... Read More Google - Nov 1, 2024
What a difference a drive to Steinbach makes! I cannot get over how much better the service experience was at the Fairway Ford In Steinbach. The staff were incredibly friendly, My servicing got done quickly And the whole experience left me feeling a lot better about driving a Ford. 😊
After deciding it was time for a new lease, a few phone calls between myself John and Marc and they had me sitting in EXACTLY what I was after! The process was smoother than butter, thanks to Marc and his crew what an absolute wicked dealership to deal with! Thanks to everyone at Fairway for the exceptional service!!
I was hesitant do drive 90 mins to Steinbach to buy a vehicle, especially a GM truck from a Ford dealer. But the staff there are very accommodating and allowed me to have the vehicle inspected by my own mechanic. I don't like to haggle so I told them just to give me the best price they could. The price they gave me was hard to say no to so I bought the truck. It's worth the trip to Fairway Ford...if not for the deals I would come back for the free cookies.
I bought Dodge caravan, ford fairway is fixing my car when required for free,while I am in service they provide me another car , special thanks to Fred ,
I’ve been taking my 2018 F150 here for service for the last 5 years and have always had amazing service. Jobs are done quick, and the service department never tries to upsell me. Had some work done after the warranty was up and Fairway Ford was still able to fix the issue free of charge. Out of all of the Ford dealerships I’ve dealt with in the past, Fairway is number one!
We had purchased a vehicle from Fairway Ford in November 2023 and recently had some work done on a vehicle and the service department and the whole team at Fairway Ford was nothing but accommodating, helpful, honest and just good people to deal with. They even had homemade cookies at the front desk, how awesome thank you very much to the wonderful staff at Fairway Ford. You have customers for life in my wife and myself. Thank you very much. !!!
Have bought 3 trucks from fairway now John, and the entire Fairway team have always gone above and beyond for my family and friends. Highly recommended. Can’t say enough good things
Excellent customer service!
Brought my f150 in for wheel alignment. Said it be done by 4:30, but called me before 4 already. Excellent service. Thanks!
Took our car in for The Works, staff were very friendly and the car was ready on time. The service counter man went over the details of what was done and also stated what needs to be done in the future. All in all a very positive experience.
Very good service
Great and friendly service,Mina is a great sales person she definitely wants to help you out. Great job
Always great service in all departments! Excellent car wash crew!
Always get great service and a clean car after any work done.
Did a good job and had no problem. They gave me a ride to work and arranged to pick me up after it was done. I would say great service!!
Excellent service
I had the most wonderful experience at Fairway Ford Steinbach. The staff was friendly, knowledgeable and worked really well as a unit. I am in love with my new vehicle and highly recommend seeing their staff. Thankyou Mina and John!
Fairway Ford is so amazing. They truly make you feel like part of the family. This is my go to place for oil changes. They are so accommodating with the shuttle. I once need them to drive me to and from work so my car could get an oil change. On the day I stay at the dealership the people are so friendly and I love getting to chat with Mina. The lobby is the best to wait in compared to other dealerships / service places around. They always have amazing cookies, a free latte/ coffee machine, free wifi, and a ... Read More Google - Mar 2, 2023
Excellent parts department, and service is wonderful too! Friendly staff, great experience all in all!
Since moving from Ontario we've had the pleasure of using Fairway Ford for servicing our vehicle. I'm very impressed with their customer service, communication and the overall care they give us. They are always accommodating when I need a ride to my work and will also drop my car off when I have asked. On top of that they wash my car!!!!
Bought my new truck from Fairway ford in Steinbach. they went above and beyond again.. Service is always incredible. Thank you Cody, John & Steve. Will be seeing you again for the next one. Thanks again
The service department here is top notch. John & Josie are always such a pleasure to deal with, and always go above and beyond to help.
I recently bought at 2022 Ford F150 from Mina at Fairway Ford. It was a wonderful experience, she was very knowledgeable and helpful. I would recommend her to anyone looking to buy
It was a very positive experience when we had our last scheduled appointment. The entire staff was professional, accommodating, and friendly. The general manager was extremely helpful in meeting our needs. We would definitely recommend Fairway Ford for all customer sales and services that are required as the entire staff goes above and beyond! Happy New Year to the entire staff.
Awsome job on my truck, highly recommend ,even cleaned my truck inside and out, very happy
The team at Fairway Ford really came through for me when it came to servicing my Escape! And I can always count on them for quality regular maintenance
In for a recall...was offered a car wash (I assume it was free) but I turned it down. In and out quickly, and not even upsold for oil change or other service. 👍
They were great to deal with and definitely made good on some issues we were having. They went above and beyond to keep a customer happy. Thank you to the management 🙏
The Fairway experience is family. Great people. They try hard. Another oil change and four 4 new tires. Paul, thanks for helping me choose (Goodyear Ultra Grip). Mikey is an icon. Cassandra also great at the front desk. All very professional.
Good service from Fred.
Service department staff went out of their way to get my F 150 into the shop when i discovered a transmission line leak just as I was leaving on a week long camping trip. Thanks!
Excellent service with very friendly staff
Blown away every time I go to this location! I've gone to other fords and leave with a bad experience every time. This location goes above and beyond, but it's not like they are trying to go above and beyond, It's just how they operate.
Always great service from friendly and respectful people
Free EV charging for any make EV that uses or can adapt to J 1772 connector, 50 kW. Saved my bacon when all others needed special card (Flo) or be a hotel guest (Day's Inn).
Thank you Joel Enns. I appreciate the time you took with Cass to educate her on her vehicle. You are a scholar and a gentleman.
Took care of my situation well.
The staff at Fairway treated me very well, courteous and contentiously. They went above my expectations and even detailed my truck!
Excellent service! Saved me a few bucks, when the problem turned out to be an electrical connection and not the alternator.
They are very accommodating. I had a last minute repair that was very much needed and they fit me in as soon as they could. They are more than willing to go out of their way to make it happen. Awesome service department. Wouldn't go anywhere else
Very nice staff, very professional and thorough. I will always go back.
Love it quick and they're doing a good job thanks
Friendly staff, excellent service!
Great business to deal with!
My overall experience with Fairway Ford was excellent! They were very supportive to my needs and they are such a wonderful group of People! Thank you!!!
Service was top notch. Very friendly service. Washed vehicle. Work was done on time. Would recommend fairway ford for all your service needs
Fred is the best!
Since I first brought my Explorer in here to attend to a Ford recall, I haven’t been anywhere else for both big and small services. The last time, they even replaced one of my blinkers for free. Love the ambience, the staff, the service. Plus, their charges have so far been lower than what I’ve paid at other service providers.
very good. Great service
Excellent service, as always! Thanks so much